PAYMENT POLICY

Payment Policy

Effective Date: May 14, 2025

Last Updated: June 8, 2025

This Payment Policy describes the accepted modes of payment, processing terms, and related conditions for transactions made on https://indiantextile.shop.

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1. Accepted Payment Methods

We offer secure and convenient payment options:

Credit/Debit Cards – Visa, MasterCard, RuPay, Maestro, etc.

UPI & QR Code Payments – Google Pay, PhonePe, Paytm, etc.

Net Banking – All major Indian banks supported

Wallets – Paytm, Amazon Pay, etc.

Cash on Delivery (COD) – Available in select locations

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2. Payment Gateway Security

All online payments are processed through trusted and PCI-DSS compliant gateways. We do not store your card or UPI details on our servers. All transactions are encrypted and secure.

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3. Order Confirmation

Once payment is successfully made, an order confirmation will be sent via email and/or SMS.

In case of payment failure, the order will not be processed.

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4. COD (Cash on Delivery)

COD is available for select pin codes and subject to a handling fee, if applicable (visible at checkout).

Refusal to accept multiple COD orders without valid reason may lead to COD being disabled for future orders.

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5. Prepaid Order Priority

All prepaid orders are processed with priority and dispatched faster than COD orders.

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6. Payment Issues

If the amount is debited but the order is not confirmed:

Wait for 1–2 hours (as some banks delay transaction status)

If not resolved, contact us with proof of payment

📧 help@indiantextile.shop

📞 +91 7669110701

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7. Refunds for Failed or Cancelled Orders

If a payment is made for an out-of-stock or cancelled order, the amount will be refunded to the original payment method within 7–10 business days.

For COD refunds (in case of returns), bank or UPI details will be required.

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8. Customer Support

For all payment-related concerns, contact:

📧 help@indiantextile.shop

📞 +91 7669110701

Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST

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This policy is subject to update at the sole discretion of INDIAN TEXTILE without prior notice.